Overview
IT Support Officers provide technical assistance to organizations and end-users. They troubleshoot hardware, software, and network issues to ensure smooth IT operations.
Responsibilities
- Troubleshooting computer and network problems
- Installing and configuring software
- Assisting employees with IT issues
- Maintaining IT inventory
- Ensuring cybersecurity measures are followed
Required Qualification
- Bachelor’s in IT, Computer Science, or related field
- Knowledge of computer hardware and software
- Problem-solving and communication skills
Benefits
- Competitive salary and allowances
- Professional IT training
- Career advancement to Senior IT Officer or Network Administrator
- Exposure to new technologies